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Jira/GitLab integration
3 minute read
Concept
The integration between Jira and GitLab creates a powerful synergy between project management and code development. This connection establishes bidirectional links between:
- Jira items (Epics, User Stories)
- GitLab activities (commits, Merge Requests)
NOTE: Creating a GitLab branch from a Jira ticket is not covered in the how-to because it requires the Jira DVCS connector, which is not yet integrated.
Use Case
From Jira
When reviewing a ticket, you have direct access to the associated code changes through links to corresponding GitLab commits or Merge Requests (MR).

From GitLab
While browsing Git history, you can easily find the functional context of each change through links to the Jira tickets that motivated these modifications.

How it works
The link information between Jira Issue Id and GitLab object will be added manually by the Software Engineer in the Git commit messages. Then GitLab will be in charge of triggering Jira on Merge Request creation.
sequenceDiagram
actor Developer
participant GitLab
participant Jira-API
participant Jira-Issue
Note over Developer: git commit -m "PROJ-123"
Developer->>GitLab: Push changes
Developer->>GitLab: Create Merge Request
activate GitLab
Note over GitLab: Extract Jira Issue ID<br/>(PROJ-123) from commit/MR
GitLab->>Jira-API: POST /rest/api/
Note over GitLab,Jira-API: Payload with MR URL<br/>and GitLab metadata
Jira-API->>Jira-Issue: Add remote linkA GitLab group/project can be configured to support multiple Jira projects. + Several GitLab projects can be linked to a single Jira project.
Task
Setting Up Jira-GitLab Integration
Jira integration can be configured at group or at project level
Follow official GitLab How-To with these information :
Connection Details
| Parameter name | Value | Description |
|---|---|---|
| Web URL | https://jira.dss.thalesdigital.io | For TDP Jira C2 |
| Jira API URL | - | Not required |
| Authentication method | Jira Personal Access Token (PAT) | See Atlassian documentation to create your token |
IMPORTANT: Use a dedicated Service Account to create Jira token
Trigger
| Parameter name | Value | Description |
|---|---|---|
| Commit | ⬜(Disabled) | Each time a commit is pushed with a JIRA ID in the commit message, a link will be added in the corresponding Jira tickets. Should be disabled to avoid too many (useless) links. |
| Merge Request | ✅(Enabled) | Each time a Merge Request is created with a JIRA ID in the title or in the description, a link will be added in the corresponding Jira tickets. |
| Enable comments | ⬜(Disabled) | A Jira comment is created each time a commit or MR is detected. Should be disabled to avoid too many comments. |
| Transition Jira issues to their final state | ⬜(Disabled) | Manual transition is recommended to check issue DoD. |
Jira issue matching
| Parameter name | Value | Description |
|---|---|---|
| Jira issue regex: | <JIRA-PROJECT>-\d+ | example: PROJ-\d+ |
| Jira issue prefix | - | Not required |
We don’t recommend to enable View Jira issues option because rendering does not work properly
Configure Merge Request template
In the GitLab project:
- Go to :
Settings > Merge Rquest > Default description template for merge requests - Add
%{all_commits}in the text field.
By this way, all last commit messages (with Jira Issue Id) will be automatically added in the MR description
Don’t forget to add the Jira Issue Id in your commit message
For example: git commit -m "[PROJ-123] Fix: memory leak"